At Service Team of Professionals our ANSI/IICRC S500 Water Damage Restoration trained technicians can Identify the different categories of water losses by the following.

Category 1 Water is identified by water that does not pose substantial threat to humans and is classified as "clean water". Examples are broken water supply lines, tub or sink overflows, refrigerator line breaks or any water loss that involves fresh water supply lines.

Category 2 Water is identified as water that contains a significant degree of chemical, biological, or contaminants that can causes discomfort or illness when exposed to or consumed. Known as "Gray Water," this type of water damage carries microorganisms and microorganisms that can cause sickness. Examples are dishwasher or washing machine overflows, water from sink drains or toilet overflows without feces.

Category 3 Water. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It is also classified as “black water”. Examples are sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun bacterial growth.

Each category of water loss requires a different mitigation plan. You can trust STOP to provide the correct service that will keep your home and family safe.