This blog will generally outline the major steps you the property owner can expect in the unfortunate event of a flood or other water damage claim. Service Team of Professionals will walk with you through the Water Restoration claims process and do everything we can to restore your property as quickly and painlessly as possible.

What do I do if my house floods? We hear this question pretty regularly, if your house or property floods contact STOP of Western Fort Worth. Service Team of Professionals has the personnel, training and equipment necessary to restore you home or property in the least amount of time and with the least amount of stress to the property owner. In the case of a flood or water damage there are several critical steps that you must be addressed and time is of the essence.

The first step is to mitigate the damage, in short this means that you must prevent any further or additional damage to your property, if you look at your insurance policy one of the conditions of coverage is damage mitigation. In the case of a flood this means stop the source of the leak as soon as possible, if you cannot do this by yourself call Service Team of Professionals and we will come out and do it for you. Very often there is a water cutoff valve located somewhere inside your property near where the main water supply comes into the house, additionally there is always a water main cutoff valve outside the structure that will turn off the water to your home or property. The main water cutoff valve is normally located on the sidewalk or your front lawn and is in the ground with a cover of some sort covering it. Mitigating the damage will not only prevent additional costly damage, it can dramatically reduce the amount of time necessary to restore your property to its previous condition. Once the source of the leak is addressed STOP of Western Fort Worth will begins its portion of the mitigation process. The STOP portion of the mitigation starts with inspecting the extent of the water intrusion and then extracting the water from your building. Service Team of Professionals will use specialized restoration equipment to dry out your property this may include water extraction machines, dehumidifiers, air movers, infrared meters and moisture sensors of various types.

At the same time STOP is conducting the water damage mitigation, you should contact your insurance agent and start the claims process. They will want the details of what happened, when it occurred and how it occurred if you know, they may also ask you to broadly outline the extent of the damage to the property. At this point you can inform them that you have engaged STOP Restoration to begin the mitigation process and are in the process of drying out the property. STOP Restoration will communicate on your behalf with your Insurance adjuster to keep them up to date on the progress being made with the water mitigation and will submit the invoice for the mitigation portion of the restoration project to you and the Insurance adjuster if you would like us to.

Once the mitigation process has been completed and the property has been returned to the dry standard the rebuild portion of the claim begins. Service Team of Professionals will perform a comprehensive assessment of the damage and prepare a quote using the industry standard estimating software, once the estimate is completed we will submit it to you and the Insurance company on your behalf at this time STOP will answer any questions your adjuster may have regarding the estimate. Once the insurance adjuster approves the estimate STOP will begin the rebuild phase of the process keeping you and the insurance company updated as we proceed. Upon completion of the rebuild STOP will seek your approval of the job and submit the final invoice.

If you have a fire, smoke flood or bad odors Call STOP Restoration today to begin our streamlined restoration process today 682-703-0213.