Sharing Customer Stories

When a disaster strikes, the last thing you want to worry about is how you're going to restore your home or property. That's why it's important to have a reliable restoration company on hand that you can trust. STOP Restoration is one such company. The Service Team of Professionals takes pride in putting excellent customer service at the forefront. The proof is in the reviews. Below is a collection of stories from satisfied customers.

“My experience with the Service Team of Professionals was great. I had damage to my roof and drywall from a storm taking down my chimney. They showed up on time to give an estimate. I selected them for the job, and they completed it quickly and without issue. I am so grateful I chose this team because this was a highly stressful time for me and having this fixed correctly and quickly made all the difference. I hope to not have another issue where I will need this team’s services again, but if something else happens this will be the first call I make.” – Jake A.

Jake's review highlights the importance of punctuality and timely response in restoration jobs. Additionally, he emphasizes that exceptional service during times of crisis can help alleviate stress and anxiety. STOP Restoration’s goal is to make the restoration process as smooth as possible, and this story is a great example. When dealing with unexpected storm damage, count on STOP Restoration for a job well done.

“STOP Restoration was an absolute God Send. Our home flooded Thanksgiving night and absolutely destroyed our flooring, walls, and crawl space. After a day of trying to suck up the water and dry things out like most people do, we realized we were in over our heads. I called STOP for a quote at 8am and they took the reins from there. STOP dealt directly with my insurance company, walked me through everything, and had a crew at my house by 10am same day, and we live roughly 80 Miles away from Albuquerque. The professionalism and communication are top notch; they truly have their clients’ best interests at heart. They know you are going through a tough time, and they make you feel like you’re part of their family. I can’t say enough about these guys. Thank you STOP.” – Troy M.

When Troy and his family realized they were unable to deal with flood damage on their own, STOP Restoration came to the rescue. Despite Troy living 80 miles away, they were there in a pinch. Investing in customers and making them feel like family is at the core of STOP Restoration’s values. Flooding requires a quick response, and customers can look to STOP Restoration for speedy water mitigation.

“On December 5th at 4am, my family and I had the biggest rude awakening anyone could ask for. A neighbor of ours’ apartment was on fire and the flames were shooting out the windows. We had experienced heavy smoke and soot damage to our apartment and all of our belongings. We didn’t know what to do or where to turn. When we found STOP’s Service Teams of Professionals, they reassured us they would make everything as painless as possible for my family and me. From day one they were there every step of the way. I had the pleasure of meeting with two of the gentlemen that worked at this company, and they assessed the damages and we started with a plan. I can tell you how professional they definitely were. They got all my belongings that could be saved out and started the process of cleaning from day two. I got updates when needed and if I had even the smallest questions, they were only a call away and would always answer to the fullest. When it came time for them to deliver my belongings back to me the guys who were there were amazing. They brought everything back in and even helped assemble some of our furniture. Amazing gentleman. I highly recommend Service Teams of Professionals. I wish there was an option for 10 stars because this company deserves it.” –Vicky M.

Vicky’s story touches on STOP’s Restoration Plan of Action. Having a comprehensive plan before beginning the restoration process helps customers feel safe and in the know. She also praised the team’s content cleaning services that restored her important belongings. These features of STOP Restoration’s services foster peace of mind and let customers know they are in good hands.

In conclusion, when you need a restoration company you can rely on, look no further than STOP Restoration. Their customers rave about their professionalism, efficiency, and communication, making them a top choice for anyone dealing with property damage or disaster.