Restoring a Jewelry Store’s Water Closet Without Disruption or Demolition

Background

A locally owned jewelry store reached out to STOP Restoration Charlotte North after detecting a musty odor coming from their water closet. The store had recently moved into a commercial space that previously housed a restaurant, which included a large floor basin – a known red flag for possible past moisture problems.

While there were no visible signs of water damage, the owner took the odor seriously and contacted us for a professional evaluation.

The Challenge

Our initial inspection confirmed the presence of early-stage microbial growth in the space. Fortunately, there was no active water intrusion and no damage to the building materials. The problem was still in its early stages, but immediate action was necessary to prevent it from progressing into a larger issue.

The business operated on a strict schedule, and the owner emphasized that any work would need to be completed before the store opened to customers at 11:00 AM. That gave our team a tight two-hour window, starting at 9:00 AM, to address the issue without disrupting business operations.

Our Approach

We coordinated with the property management group to secure early access to the space. At 9:00 AM sharp, our technicians began the remediation process. Here’s what we did:

• Established containment around the affected area to isolate it from the rest of the store
• Set up negative air pressure to prevent any particles from spreading during cleaning
• Used an EPA-certified botanical antimicrobial agent – a green solution safe for people, pets, and plants – to clean and treat the microbial growth

By 11:00 AM, the work was complete. The space was clean, safe, and odor-free – and the jewelry store opened for business on time, without customers ever knowing there had been an issue.

Outcome

Thanks to our team’s speed and precision, the business remained fully operational with zero downtime and no demolition required. The store owner appreciated that we respected both their time and their space – delivering results with minimal footprint.

Conclusion

This case demonstrates that not every restoration project requires tearing out materials or disrupting your day-to-day operations. For small business owners, maintaining business continuity is critical. At STOP Restoration Charlotte North, we have the tools, training, and timing to address microbial issues discreetly and effectively – so you can stay focused on serving your customers.