Case Study: Veterinary Hospital Gasoline Contamination Emergency Cleanuptoilet

Background

A local animal veterinary hospital and boarding facility experienced a serious indoor gasoline contamination issue. The owner accidentally spilled gas while refueling a portable generator inside an unventilated interior bathroom. The spill escaped notice over the weekend … and this resulted in an overwhelming spread of fumes throughout their whole 12,000-square-foot facility.vet office

The Challenge

By Monday morning, the veterinary staff encountered a facility-wide gasoline odor. They made urgent calls to several nationally-prominent restoration companies. In addition, they even called the local fire department. However, no one would take on the job due to the unique challenges of the situation, including the presence of animals on site. That’s when they contacted STOP Restoration of Charlotte North.floor

The challenges of this case included:

  • A confined space with no windows for ventilation
  • An active animal care environment, limiting the use of standard deodorization techniques
  • A large facility that required extensive odor control work

bathroom

Our Approach

Our team responded immediately and developed a unique plan that upheld both safety and effectiveness. Here’s how we met the challenge:

cleanup

  • Initial Response: Arrived onsite quickly after receiving the call, when no other company would consider the project
  • Material Removal: Identified and removed building materials that were damaged by the gasoline spill
  • Targeted Cleaning: Performed multiple cleanings of the contaminated floor area to reduce the intensity of the odor
  • Safe Deodorization: Avoided ozone treatments due to the potential harm to animals, opting instead for:
    • Hydroxyl Generator Deployment: A safe, ozone-free deodorization solution
    • Charcoal-Filtered Air Scrubbers: To capture and neutralize remaining airborne contaminants

bathroom

Outcome

After several days of consistent treatment and air purification, our team had successfully mitigated the odor. The veterinary staff was able to return to normal operations without endangering any animals or team members. They were extremely satisfied and grateful for our commitment to service, especially after they had been rejected by others.

“Thank you for being the only company that didn’t walk away. We couldn’t have solved this without your help.”

Conclusion

This case demonstrates STOP Restoration of Charlotte North’s ability to tackle even the most unusual, high-risk situations. When others say "no," we show up with creative solutions and a commitment to getting the job done right. We’re proud to support local businesses – especially those who care for others – with dependable, professional restoration services when it matters most.

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  • 3. You Get a Plan of Action

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  • 4. We Restore All of Your Damage

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  • 5. Your Life Goes Back to Normal

    We put it all back together, down to placing the furniture back in the “right there” spot.

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At STOP Restoration Services of Charlotte North NC, we know we’re not just helping people rebuild their home or business, we’re helping them Restore What Really Matters. As a locally owned and operated company, we’re members of the community, just like you. That is why we provide exceptional restoration services. Our team gladly goes above and beyond to exceed customer expectations. We’re proud of what we do and it shows in the quality of our work.

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