We often find home owners who are cautious about starting a project before their adjuster has seen the damage. This is a perfectly reasonable idea but one thing you need to know is that it’s generally the responsibility of the homeowner to prevent further damage after the event.
The insurance company has agreed to help their customers if certain things go wrong with their home. The homeowner’s responsibility is to minimize the extent of the loss. This is called mitigation.
When you have water damage, mitigation is the drying process. It’s important to remove any standing water and start drying the structure. Mold can begin to grow in 48-72 hours and if left unattended, can become a major problem with your claim.
At STOP we’ll be sure to document everything in writing and with photos to ensure your insurance carrier and adjuster know everything that happened to ensure your claim is processed quickly and efficiently and that nothing is missed.