During a heavy storm, a tree fell over the Dickenson’s house. Severe damage was caused to the house structure, which resulted in a caved-in roof, a completely destroyed guest bedroom and burst pipes in the bathroom. The primary concern was the water that could seep into the house’s foundation and cause further problems. So, Brian closed the main water valve. The water from the pipes stopped, but a steady stream of dirty water started leaking from the toilet. After putting a temporary patch on the toilet, Brian and Amy decided to clean up the wet mess. Help was on the way, but they didn’t want their belongings to be destroyed by water. Wading in the water, Brian and Amy started soaking up the water with large pieces of cloth and squeezing them in the bucket. It was an arduous task but they got the bathroom cleaned. After a few days, Brian started coughing uncontrollably. A visit to the hospital revealed that he had some sort of respiratory infection.

You are probably wondering whether there’s a connection between the water and the illness, right? Well, you hit the nail right on the head! The first mistake the couple made was not calling for an emergency water damage service, and the second mistake was that they cleaned the dirty water themselves.

There can be a number of reasons behind the water damage, which is why it is important to find the source. Broken pipes or water lines, heavy rain or flooding… any one of these can be the reason behind the wet, dirty mess. You already know the havoc the latter disaster can cause.

Before you bring out the cleaning supplies and soak up the mess, you need to know about the different water categories.

Let’s look at the different water categories in more detail:

Category 1

Clean Water

You don’t need to call for an emergency water damage service if you see clean water standing in your house. The word “clean” itself says that the source is clean. This type of water typically comes from sanitary sources such as steam lines or water pipes. The standing water will fall under this category only if it’s clear and doesn’t have any odor. Try to clean this water as soon as you can because the longer it sits on your floor, the more the chances are that it will seep into the floorboards and cause problems such as rotting.

Category 2

Gray Water

Gray water varies in contaminants, which is why it is important to take precautions. The water is not sanitary, but it won’t cause any severe health problems. In some cases, gray water is a little cloudy and has a light smell. The typical sources of gray water are treated cooling water, storm drains and discharge from equipment. If you don’t know where the gray water is coming from, then we suggest that you stay away from it. It’s possible that the water contains toxins and microbial growth.

Category 3

Black Water

Black water has parasites, bacteria, toxic waste, infectious viruses and allergenic materials. The black color is a clear indication that you need to stay away from it! The health risks associated with this water are numerous and might even result in death.

Now that you know the three categories of water damage, you can call for emergency services at the right time.

Service Team of Professionals is a company that offers emergency water damage services as well as 24/7 cleaning and restoration. Whether the water standing in your house is from a broken pipe or an overflowing toilet, call these professionals for clean up. Their services are available in Boulder City, Summerlin, Whitney Ranch and many other areas. You can get in touch with S.T.O.P. by calling them at 702-803-3094.