Water damage restoration is an extensive process that needs to be undertaken with care. This is why it is advisable to call in experts rather than trying to DIY the process. While there are plenty of businesses that offer water damage restoration services, it is natural to want to get the best. For this purpose, don’t be afraid to shop around and keep an eye on the following factors:
Licensing and Certification
The sad news is, in most states, anyone can start offering water damage restoration services. But a true professional will have proper training and follow professional standards; both as a business and with regard to the process used to restore your home to pre-loss condition.
Service Team of Professionals brings the customer experience you are looking for. Your local “STOP” franchise follows restoration standards (that your insurance company expects when covering a claim) from organizations like the IICRC – Institute of Inspection Cleaning and Restoration Certification. Organizations such as the IICRC ensure that quality services are being provided by the business in accordance with industry standards and guidelines.
Disaster can strike at any hour and it is not always possible to predict when you or a neighbor in Wichita, KS will require assistance to deal with water, mold or smoke damage. With water damage, in particular, every hour counts so it is not always possible for one to wait till work hours resume for the business. For this reason, try to find a water damage restoration service that offers 24/7 availability – because floods are never “off the clock.”
Most homes are insured and most water damage situations are usually covered under homeowner insurance policies. Your chosen water damage restoration service company should know how to work with an insurance company, greatly facilitating the claim. They also ensure that the process goes as smoothly as possible for you and the other parties involved.
Word of Mouth
As with any business, pay attention to word-of-mouth and other referrals regarding the business. Keep in mind that everyone has different experiences so it is common for some to be more satisfied with a business’s service. On the other hand, if the majority of the referrals are leaning towards the bad side, you might want to steer away from that particular business. Service Team of Professionals prides itself on customer satisfaction in over 20 states, coast to coast.
Clarification of Costs
Water restoration can be an expensive procedure but STOP will provide you with a proper bill that clearly mentions all costs and expenditures. There will be no hidden charges and we will be more than happy to break down the costs and explain them to you. We use the same job estimating system as 90% of insurance companies. Businesses that don’t explain their costs, tack on additional charges, or use sub-standard software are a headache to work with and should be avoided.
Water damage restoration can be a lengthy process, especially if not executed right the first time. “Restoration…done right the first time” is not just a slogan. STOP will start your job with a plan. A good plan and consistent communication with every customer is the start of “doing it right the first time.”
For any water damage interruption you have in your life, if you’re looking for professional water damage restoration services, give STOP of Wichita a call today at (316) 227-1698
It’s that time of year again where Spring brings showers and showers can often bring intrusive water to our homes. When your home is experiencing flooding or ...Read More