I recently was called to a farm house to find a flooded basement. The source of the water was caused by a pin hole in the pressure tank. The flood started in a small closet in the finished basement of an elderly family. They didn’t use the basement very often and we estimated that the leak had been spraying water for about a week. Luckily the water damage was not severe and did not migrate to other parts of the basement.

At S.T.O.P. it’s important that we work with the homeowner to determine the extent of the flooded basement damage. Water has a funny way of finding the path of least resistance and can easily flow under the wall into the adjoining room or through the floor into a basement ceiling. We take the time to inspect all areas that may have the potential for water damaged because mold can begin growing after a couple days of being wet.

We use tools and instruments that detect the amount of moisture content in the home’s building materials (i.e. carpet, concrete, drywall, 2x4s, etc.). We have cameras and special thermometers that can be used to see behind the drywall and determine the extent of the flood damage without having to demolish the entire wall. This saves everyone time and money.

Not everyone knows what’s covered by their insurance policy in flood damage events. In most cases, insurance will cover the damage to the home. In the flooded basement incident described above, insurance covered the cleanup and dry out costs. Insurance covered the cost to remove and replace the carpet and pad. Insurance did not cover the replacement of the pressure tank and plumbers bill. Typically, insurance will not cover the cost to repair the plumbing defect. They will just cover the cost to repair the damage caused by the plumbing defect.

So, next time you’re in your basement or in an area where pipes are exposed. Inspect them. If you see green corrosion on a copper pipe, or a pipe dripping. Call a plumber, or call a Restoration company to take a look. S.T.O.P. Restoration we will provide a free inspection and estimate. It is better to be cautious than take the chance of flood damage to your home.